Legal & Privacy Policy

Privacy Statement

GSM London LTD is a registered company trading as GSM London

Registered Office: Meridian House, Royal Hill, London, SE10 8RD

Registered Number: 01443436

Data Protection Registration Number:Z745611X

GSM London takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. Any personal information you give to us will be processed in accordance with the UK Data Protection Act 1998. The College will use the information to process your request and to provide any relevant further information (for example key facts and details about studying at the College, additional course literature or related educational services, open days, the application process, fees, accommodation etc.). It will also be used to support the College's marketing and market research activities.

This Privacy Policy statement explains the data processing practices of GSM London. If you have any requests concerning your personal information or any queries with regard to these practices please contact our Data Protection Officer by e-mail at [email protected]

Our sites contain links to third party sites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit.

Personal Information Collected

GSM London undertakes to maintain your personal data in secure conditions. Your personal data will be disclosed to staff and agents of the College in order to support our services to you; this is done on a need-to-know basis and all staff are made aware of the procedures they must follow to ensure your data is protected.

We collect personally identifiable information about you (your "Data") through:

• the use of enquiry, application and registration forms
• your purchase of any our products or services
• the provision of your details to us either online or offline.

The elements of your Data that we collect may include:

• Name
• Job title
• Company name
• Company address, phone and fax number
• Home address and phone number
• Mobile telephone number
• E-mail address
• Date of birth
• Educational history, work experience and other information from your CV if you provide this to us
• Usage statistics

We may also collect information that we request from you regarding your use of our service or that we collect automatically about your visit to our sites. Please see our Cookies Policy for more details.

Use of your Personal Information

Your personal data is held for the purposes set out in full in our ICO registration. On making an application, you confirm that you understand that your data may be processed for these purposes which include:

• processing applications, registrations and enquiries;
• maintaining your student record (including personal and academic details);
• managing the academic processes (including teaching, exam board meetings, and awarding degrees);
• providing advice and support (through Student Services, the Careers Service, etc.);
• providing our customers with a personalised service (including IT user and library accounts etc.)
• conducting market research surveys
• allowing users to participate in interactive features of our service, where they choose to do so
• running competitions, prize draws and promotions
• providing you with information about products and services we offer (if you agree to receive such information),
• statutory returns and reporting to sponsors and government agencies such as HESA (Higher Education Statistics Agency) and the Home Office'
• where your data is disclosed to a third party, this is done in accordance with the provisions of the Act.

If an enquiry or application is not progressed we will securely destroy the information line with the GSM retention and destruction policy.

We also use information in aggregate form (so that no individual user is identified by name):

• to build up marketing profiles
• to aid strategic development
• to manage our relationship with advertisers
• to audit usage of the site.

We use technology on the registration, application and enquiry pages of our website, which may record user movements, including page scrolling, mouse clicks and text entered. The data we collect in this way helps us to identify usability issues, to improve the assistance and technical support we can provide to users and is also used for aggregated and statistical reporting purposes.

Use of Cookies and Other Tracking Devices

Please refer to our Cookies Policy

Sharing with Third Parties

We may also share your information to business partners and to third party suppliers we engage to provide services which involve processing data on our behalf, or successors in title to our business. These might be based both inside and outside the European Economic Area.  For those outside GSM ensures and transfer is only to countries on the EU Commission's list of countries or territories providing adequate protection for the rights and freedoms of data subjects in connection with the processing of their personal data, this includes ensuring any US recipients of the data are signed up to the US Department of Commerce Safe Harbor Scheme.

Disclosure of your Personal Information

Information about you may be disclosed to other organisations as required by law, for crime prevention or detection purposes, or in order to comply with our obligations as a sponsor of migrants by the Home Office. 

Disclosures will also be made by GSM London as outlined below:

a)      To sponsors, government agencies and present or potential employers. One such body is the Home Office (for international students) and the Higher Education Statistics Agency (HESA); further information about the uses for which HESA processes personal data can be found on the HESA website at http://www.hesa.ac.uk/collection-notices/;

b)      Your contact details may also be passed to the Higher Education Funding Council (HEFCE) or its agents for the purpose of administering the national student survey, and to GSM's agents for the purpose of administering our own surveys;

c)       Sector agencies such as UCAS;

d)      Where a programme of study leads to a qualification recognised by a professional body GSM will disclose relevant information to that body;

e)      Statements of student status will be provided on request to Council Tax Registration Officers;

f)       To the Student Loans Company;

g)      To debt collection agencies acting on behalf of GSM London in the event that you owe money to GSM London;

h)      Release of results to former schools/colleges;

i)        Names will be included in pass lists;

j)        Crime and taxation - the College may share your personal data where this is for the purposes of detecting or preventing crime or taxation purposes (e.g., eligibility for council tax exemptions);

k)      Outsourcing - GSM London may outsource some of its processes and provide students' personal data to third party companies for these purposes

Security Policy

GSM London have appropriate measures in place to ensure that our users' information and data is protected against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss. User Data may be transferred outside the GSM London to data processors such as fulfilment houses but they will act only on our instructions to provide the services required.

Transfer of Data

The Internet is a global environment. Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the GSM London website and communicating electronically with us you acknowledge and agree to our processing of personal data in this way. By agreeing to our transfer of your Data to third party organisations for them to send you details of products and services offered (as detailed above) you are deemed to provide your consent to any transfer of your Data to organisations based both inside and outside the European Economic Area.

All users

If you wish to amend any of the Data which we hold about you, or update your marketing preferences, please contact [email protected] visit the Contact Us section of our website.

In accordance with the Data Protection Act 1998, you may request a copy of the personal information we hold about you by contacting the Data Protection Officer by e-mail at [email protected] or writing to:

Data Protection Officer, GSM London, Meridian House, Royal Hill, London, SE10 8RD

We may charge the statutory allowable fee for provision of this information.

Children Under 14

We do not intentionally collect any information on children under 14 years of age. We will undertake to delete any details of such users where a parent or guardian has notified us that any such details have been obtained.

Changes to this Policy

This privacy statement is effective from November 27, 2014. From time to time we may make changes to this privacy statement to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or website enhancements.